Customer Relationship Management (CRM)
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What is a CRM Application?

Customer Relationship Management (CRM) Application is a management system that manages business relationships with customers more efficiently. This application is able to manage prospect and customer information in one database.

This information can be used to establish closer relationships with customers. In general, this CRM implementation aims to increase business sales to gather prospects, and customer service becomes more effective. For example planning, scheduling and controlling pre-sales and post-sales activities in an organization or company.

Benefit

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  • Centralized Data
  • Effective Promotion
  • Increased Loyalty Customer
  • Integrated With all channel Social Media ( Facebook, Line, Whatsapp, Instagram, etc)